We design and operate Backup & Disaster Recovery to ensure business continuity. We define per-service RPO and RTO, apply the 3-2-1 strategy with immutable and offsite copies, end-to-end encryption and frequent restore tests. Jobs are automated, integrity is verified and dashboards show success rates, copy windows and capacity to anticipate risk.
RPO/RTO governance and an application catalog.
3-2-1 with immutability and an offline tier.
Proven restores and auditable reports.
We cover databases (MySQL, PostgreSQL, SQL Server), file systems, VMs and hypervisors (VMware, Proxmox), containers and orchestrators, cloud services (S3, Azure Blob, Google Cloud Storage), common SaaS and endpoints. We protect configs, keys and secrets. Copy windows and priorities follow SLAs.
We track job status and duration, throughput, dedupe and compression ratios, change rates, volume growth, last backup age, and retention and immutability compliance. We detect anomalies and forecast capacity and cost.
Alerts for job failures or degradation, RPO breach, capacity risk, immutability loss, ransomware signals and expiring certificates or credentials. Prioritized by business impact with clear escalation.
Incident response
P1
Critical outage or malicious encryption. DR activation, stakeholder communication and continuous updates.
P2
Partial failure or degradation. Targeted restore, controlled rollback and permanent corrective actions.
Post-mortem
Actionable lessons, playbook improvements, extra tests and stronger preventive controls.
Each incident records restore evidence, real RPO/RTO and prevention tasks.
Self-healing
Automatic retries with backoff and repository switch on saturation.
Checksum validation and block repair where supported.
Metadata failover and catalog reindex to speed up restores.
Automation focused on availability and recovery with human control at key milestones.
Status boards and monthly reports with success rates, restores, consumption and capacity forecast.
Operational KPIs
Metric
Target
Current
Comment
Backup success rate
>= 99.90%
99.97%
Monitoring and automated retries.
Restore tests
Weekly
Weekly
Sample and full restores.
RPO critical data
<= 15 min
12 min
Frequent copies and replicas.
RTO web service
<= 60 min
45 min
Proven DR orchestration.
Summary
Reliable backups, proven restores and a clear DR plan. Lower risk, controlled recovery times and audit-ready evidence. Ask for a guided restore test and get a prioritized improvement plan.
